Shipping Information
Shipping Rates
| Est. Regular Ground | Est. Rush Orders | ||
| Orders Up $0.01 To $100.00 CAD | $20.00 CAN | $45.00 | |
| Orders $100.01 - $300.00 CAD | $35.00 CAN | $55.00 | |
| Orders $300.01 - $500.00 CAD | $55.00 CAN | $85.00 | |
| Orders $500.01 - $1000.00 CAD | $85.00 CAN | $115.00 | |
| Orders $1000.01 - $1500.00 CAN | $115.00 CAN | $145.00 | |
| Orders Over $1500.01 | FREE | $200.00 | |
Please Note: As products vary in weight, so will your shipping charges. If shipping charges are more than the estimated shipping rates above, we will send you an Email. If your shipping cost is less than the estimate we will send you an Email and credit the difference back onto your credit card. Credits will be applied when we have received confirmation your products have been delivered.
Rush Orders
Rush order charges and delivery times vary by shipping company. Some only take two days and others depending on your order can take up to 7 days. Before an order is placed we will communicate with you all the options available to you.
Where are my items shipped from?
Some of our suppliers are from both Canada and the US and ship directly from their warehouse to you. If you order multiple products from different suppliers you will receive your products in multiple shipments, as well as different delivery times. This does not affect your shipping rate costs.
Shipping Times
To ensure that you receive your order on time well before your big day please order your items as early as possible.
It generally takes 6 - 12 BUSINESS days for regular ground service. Add an additional 2 days for personalization (Printing and Engraving). Any orders shipped to a PO Box will take an additional 2-6 days and can only be sent ground.
Products that will be Shipped from the USA. Generally takes 10 - 20 BUSINESS. Please allow an extra 5 - 10 BUSINESS days for personalized products (Printing and Engraving). Customer Service will email you the tentative shipping date if longer than .
For customers paying by cheque allow an additional 10 business days.
For Rush orders please contact us for your options.
If you have any questions please contact us at 1-877-342-5101
Shipping Methods
Items will be shipped via Canada Post, United States Postal Service and UPS. For Rush Orders/Express options are available for an additional fee. Please contact customer service to advise you of your options and associated costs.
*Please Note - There has been a few cases where Canada Post & UPS may charge you a Customs/Brokerage fee when your product is delivered. Please pay the courier and contact us so that we may credit you back. There should not be any brokerage fees from UPS as we use World Ease shipping.
Estimated Shipping Rates Based On Weight
Up to 1lb $10.00 |
30 - 40lbs $30.00 |
1 - 2lbs $12.50 |
40 - 50lbs $35.00 |
2 - 10lbs $15.00 |
50 - 60lbs $40.00 |
10 - 20 lbs $20.00 |
60 - 70lbs $45.00 |
20 - 30lbs $25.00 |
over 70lbs $50.00 |
Taxes
All products are GST and PST Taxable and will be based on the Province the products are being delivered to. When you checkout and choose your province the taxes will be calculated and show the combined tax when you Checkout your Shopping Cart. See below for the Provincial Tax chart.
| Province | GST/HST | PST Rate | Combined Rate |
| Alberta | 5 % | N/A | 5 % |
| British Columbia | 5 % | 7 % | 12 % |
| Manitoba | 5 % | 7 % | 12 % |
| New Brunswick | 13 % | N/A | 13 % |
| Newfoundland & Labrador | 13 % | N/A | 13 % |
| Northwest Territories | 5 % | N/A | 5 % |
| Nova Scotia | 13 % | N/A | 13 % |
| Nanavut | 5 % | N/A | 5 % |
| Ontario | 5 % | 8 % | 13 % |
| Prince Edward Island | 5 % | 10 % | 15 % |
| Quebec | 5 % | 7.5 % | 12.5 % |
| Saskatchewan | 5 % | 7 % | 12 % |
| Yukon Territory | 5 % | N/A | 5 |
Do I need to be home to receive my order?
Our shipments always require a signature. You will be left a notification card to pick up at your local carrier office if you are not home, it may be best to have your order shipped to an address you are at during the day.
How can I track my parcel once it has shipped?
Your order is insured and has a tracking number. Most companies give you a tracking number and then you are on your own to call. With Directoryforweddings.com we will track it for you. If you would like to know where your order is or if it on it's way you need only to contact us and we will do the tracking for you.
What Happens If An Item I Ordered is on Back Order?
Items that are on back order will delay your shipping times once an order has been placed. Depending on the supplier it can take 5 days to a month before we know when the product is on Back Order and when the estimated time the product will be available to ship.
Acceptance of Terms & Disclaimer
All
products are professionally packaged to eliminate damage however, once
it leaves the warehouse it is out of our control. By ordering from
Directoryforweddings.com you are agreeing not to hold us liable for
your packages arriving late due to shipping problems that arise from
UPS, Fed Ex or Canada/US Postal services, war, terrorist attacks or
"Acts of God" such as, snow storms, earthquakes, hurricanes, floods
etc. Any items that have been shipped and have not reached their
destination, or have arrived damaged, are the responsibility of UPS,
Fed Ex or Canada/US Postal services, as all shipments are covered under
insurance. Our commitment to you- We will do our best to find your item/items or have the item/items replaced as soon as humanly possible.
Directory For Weddings.com and their respective affiliates, officers, directors, employees and agents are not responsible for; any incorrect or inaccurate entry information; human error; technical malfunctions; congestion, failures, omission, interruption, deletion, or defect of any telephone network, computer online systems, computer equipment, servers, providers, or software, including any injury or damage to participant's or any other person's computer relating to or resulting from visiting or using this web site; inability to access this web site or any pages thereof; theft, tampering, destruction, or unauthorized access to, or alteration of data; data processed late or incorrectly or is incomplete or lost due to telephone, computer or electronic malfunction or traffic congestion on telephone lines or the internet or any web site; printing; administrative or other errors of any kind or ant combination thereof. Proof of entering information at this web site is not considered proof of delivery or receipt. Incomplete and duplicate data will be corrected upon receipt of notification in a timely manner. All data becomes the property of Directory For Weddings.com * and will not be returned. False and/or deceptive data or acts shall render termination of use. Any information collected by Directory For Weddings.com * shall be used only in the manner consistent with these rules and are governed by Canada's Privacy Policy.
If you have any questions please contact us at 1-877-342-5101